About Us

Yes! We are an Australian owned and operated online store specialising in bar stools and other home essentials. Such as tables, dining chairs, outdoor seating and decorative home furnishings.

We are passionate about making homes more comfortable living spaces that are more connected to who we are.

No, we operate completely online. So we do not have a showroom or such to visit.

This enables us to bring products that you'll love to you at a cheaper and more affordable price by eliminating many overhead costs that are incurred by show room stores.

We are! We specialise in core home furniture pieces that we believe are the very foundations of what makes a home feel warm and special.

We believe that by structuring our store around this concept makes it easier for you to navigate and find the missing pieces to complete your home with ease.

We have a very fast, responsive and friendly customer service team who are dedicated to help you right from pre to post purchase.

You can reach out to them at support@barstoolking.com.au with any query and they will take care of you.

Shipping

We currently operate as a Australian domestic store only at this time.

We offer Fast & Insured delivery. Orders are processed within 1-2 business days, and shipping times vary by state. Please see below for an approximate guide.

VIC: 3-9 business days
SA: 4-10 business days
NSW & ACT: 6-14 business days
QLD & TAS: 4-11 business days
NT & WA: 5-15 business days.

Delivery details will be provided in your confirmation email and you will receive tracking information once your order is taken onboard of ourpartner couriers.

We use all major carriers, and local courier partners.

Some included, but not limited to are: Australia Post, Aramex, Couriers Please, Hunter Express, Team Global Express.

If you need to update your shipping address, we can assist you so long as your order has not already left our warehouse.

In order to receive your order at your chosen address, we ask that you contact us as soon as possible at support@barstoolking.com.au with your # order number and headline URGENT - change of address.

Product

We always aim to ensure a positive and seamless customer experience, but understand that at times your purchase may not be suitable for you or your home for various reasons.

In these circumstances, we can assist if you providing you meet our returns policy.

For more information, please visit our Returns policy.

Just email us directly at support@barstoolking.com.au, with your order number and query, and we’ll take you through the process.

Not to worry! Change of mind returns are covered, just let us know within 7 days of receiving your order and we can help.

In these circumstances, we can assist you providing you meet our returns policy.

For more information, please visit our Returns policy.

Just email us directly at support@barstoolking.com.au, with your order number and query, and we’ll take you through the process.

If you have ordered 2 or more items, but have only received 1, this may be because your order may have been fulfilled separately. This is done at times to make sure you receive all items as quickly as possible and in the most cost effective way.

If you have not received all items within 15 days however, we ask you to get in contact with us via email at support@barstoolking.com.au, with your order number so we can investigate further.

In the unlikely event of your order arriving damaged, or missing parts, please get in touch so we can rectify the situation!

Your order is shipped fully insured so please check over your products and let us know.

We ask you to get in contact with us via email at support@barstoolking.com.au, with your order number so we can send out replacement parts.

Billing & Payments

We support a range of secure and trusted payment platforms so that your online shopping experience with us is safe and secure.

In addition to secure online credit and debit card billing through visa and mastercard, we are partnered with PayPal, Google Pay and Shop Pay.

Yes, our prices are inclusive of GST. This will be noted in your payment invoice.

We are continually trying to provide more payment platforms so that are customer requirements are catered for and more accessible!

We are currently partnered with Zip and Paypal Pay in 4.

We are still working towards partnering with other major Australian Buy Now, Pay Later providers to get on board with us.

We appreciate your patience with us whilst we do this.

Fast Customer Support

We will respond within 1 business day